Student cards

All you need to know about getting, using and replacing your student card.

How to use your student card

With your student card, you can:

  • borrow from the RMIT University Library
  • print, scan and photocopy on campus
  • access secure areas on campus such as computer labs and studios
  • identify yourself at formal assessments
  • identify yourself at RMIT service areas, if required
  • automatically receive a pre-populated PTV Concession form in your RMIT email, if eligible 
  • get discounts! Business and service providers around Melbourne and Australia sometimes offer discounts when you present your student card. You might get discounts on coffee, food, travel, movies and more.

Please note, a student card cannot be used as proof of Public Transport Victoria (PTV) concession eligibility. You are required to carry a PTV concession card when you travel on public transport in Victoria. Please visit RMIT's public transport concession card page for information on eligibility and how to apply.
 

Your student card and your responsibilities 

Your student card is the property of RMIT. In accordance with RMIT policy, all students must:

  • carry their RMIT student card on campus
  • take a student card to all formal assessments
  • order a replacement card online as soon as possible if your card is damaged, lost or stolen. Until you do, any misuse of your card will be your responsibility.

Student cards are invalid if you're no longer enrolled at RMIT. If you cancel your enrolment, return your card to Student Connect or Campus Security.

Order your first student card

Your first student card is free. Once you are enrolled, it’s best to order a card online as soon as possible. This is especially important if your program requires you have access to secure areas like labs and studios.  

When you order online, your card will be posted straight to your home address.
 

Before you order your first student card

Before you order your first card:

How to order your first student card

Step 1. Upload your photo and order your card online

  • Log in to myRMIT using your student ID number and password.
  • Select the myServices tab.
  • Select Click to capture photo.
  • Upload a colour passport-style photo. You can take the photo yourself with a webcam or camera phone, as long as it meets the Australian Passport Photo Guidelines. If your photo does not meet the guidelines, it may be declined, and you will need to submit a new photo. We don’t recommend taking a photo of your actual passport because this often isn’t a high enough quality image to be approved. 
  • Complete all other form fields and click Submit..

Step 2. Wait for your card to be posted to you

We'll send an email to your RMIT student email account letting you know when your photo has been approved and your card has been posted to your mailing address. Most students receive their student card in 3-5 business days.

Replace a lost or stolen student card

If you lose your card or it is stolen, you can order a replacement student card. You must be currently enrolled in an RMIT program to be eligible for a replacement student card. 

A replacement card costs $15 which must be paid by the student. 

Once you order your replacement card, it will be posted to you in 3–5 business days.  
 

To order your replacement student card

  1. Report the loss or theft to Campus Security as a matter of urgency. Campus Security will immediately deactivate the card. Until you report your card to Security and order a replacement card, any misuse of your card will remain your responsibility.
  2. Check and update your address and personal details, if needed, so we send your replacement card to the correct mailing address.
  3. Complete and submit the Replacement Student Card Order Form and pay the $15 charge for a replacement card.

We'll send an email to your RMIT student email account letting you know when your card has been posted to your mailing address. 

Replace an expired student card

If your student card has expired or is due to expire soon, you can order a new card. You must be currently enrolled in an RMIT program to be eligible to replace an expired student card. 

Once you order your replacement card, it will be posted to you in 3–5 business days. 
 

To replace an expired card

  1. Check and update your address and personal details, if needed, so we send your replacement card to the correct mailing address.
  2. Complete and submit the Expired Card Replacement Form.

We'll send an email to your RMIT student email account letting you know when your card has been posted to your mailing address.

Student cards for Open Universities Australia (OUA) students

RMIT OUA students can order a student card by following these steps:

  1. Check and update your address and personal details, if needed. Please note, you must have an Australian mailing address to order a student card.
  2. Open a Student Card Enquiry in the RMIT Student Connect Portal (login required).
  3. Complete the fields in the form.
  4. Select Add attachment and upload:
  • A colour passport-style photo. You can take the photo yourself with a webcam or camera phone, as long as it meets the Australian Passport Photo Guidelines. If your photo does not meet the guidelines, it may be declined, and you will need to submit a new photo. We don’t recommend taking a photo of your actual passport because this often isn’t a high enough quality image to be approved. 
  • A copy of your photo ID, such as Driver’s license, Passport or Key Pass so we can verify your identity.
  1. Click Submit to log your request.

We'll send an email to your RMIT student email account letting you know when your card has been posted to your mailing address. Most students receive their student card in 3–5 business days. 

In-person card printing

If you urgently need a student card (e.g. to access secure spaces like labs or studios as part of program) you can have your card printed in-person on the City, Brunswick or Bundoora campus at the locations listed below. Please note, there can be long wait times for in-person card printing at the start of semester, so consider ordering your card online as soon as possible and we’ll mail it to your address in 3-5 business days. 

Please note, if you are replacing a lost or stolen card, or have already requested a card to be posted to you, a $15 fee will be charged to cover the cost of re-printing your card on campus.

Campus Location Times
Melbourne City campus Building 10, Level 4, Student Connect Desk 2.
376-392 Swanston St, Melbourne
9am-5pm Monday-Thursday, 10am-5pm Friday
Brunswick campus Building 514, Level 1, Student Connect Desk.
25 Dawson St, Brunswick
9am-5pm Monday-Thursday, 10am-5pm Friday
Bundoora campus Building 202, Level 02, Student Connect.
Clements Dr and Plenty Rd, Bundoora
9am-5pm Monday-Thursday, 10am-5pm Friday

Need help? Contact us

If you need assistance ordering your student card or have a query, please open a Student Card Enquiry in the Student Connect Portal (login required) or contact Student Connect.

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.