Part A: Course Overview

Course Title: Building Quality Organisations and Leadership

Credit Points: 12.00

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
MANU1373	City Campus	Postgraduate	115H Aerospace, Mechanical & Manufacturing Engineering	Distance / Correspondence or Face-to-Face	Sem 1 2006, Sem 2 2006, Sem 1 2007, Sem 2 2007, Sem 1 2008, Sem 2 2008, Sem 1 2009, Sem 2 2009, Sem 1 2010, Sem 2 2010, Sem 1 2011, Sem 2 2011, Sem 1 2012, Sem 2 2012, Sem 1 2013, Sem 2 2013, Sem 1 2014, Sem 1 2015, Sem 2 2015, Sem 1 2016
MANU1373	City Campus	Postgraduate	115H Aerospace, Mechanical & Manufacturing Engineering	Face-to-Face or Internet	Sem 2 2014
MANU1373	City Campus	Postgraduate	172H School of Engineering	Distance / Correspondence or Face-to-Face	Sem 2 2017
MANU1373	City Campus	Postgraduate	172H School of Engineering	Face-to-Face	Sem 1 2018, Sem 2 2018, Sem 1 2019, Sem 2 2019, Sem 1 2020, Sem 2 2020, Sem 2 2021, Sem 2 2022, Sem 2 2023, Sem 2 2024

Flexible Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
MANU2463	RMIT Online	Postgraduate	172H School of Engineering	Internet	JulDec2017 (KP6)
MANU2463	RMIT Online	Postgraduate	172H School of Engineering	Internet	JanJun2021 (KP1)
MANU2463	RMIT Online	Postgraduate	172H School of Engineering	Internet	JulDec2022 (All)
MANU2463	RMIT Online	Postgraduate	172H School of Engineering	Internet	JanJun2024 (KP3)

Course Coordinator: Dr Lucy Lunevich

Course Coordinator Phone: +61 3 9925 0310

Course Coordinator Email: lucy.lunevich@rmit.edu.au

Course Coordinator Availability: Contact coordinator for availability

Pre-requisite Courses and Assumed Knowledge and Capabilities

None
 

Course Description

This course introduces you to the quality management system applicable to any business, which is coordinated activities to direct and improve an organisation with regard to quality. The systems which improve productivity and business culture, sustains resilience, supports innovation and adaptation of the organisation.

Specific emphasis is placed on the application of organisational theory and practice, human resource management strategies, the hidden driver of excellence.

The course discusses Total Quality Management such as Six Sigma, ISO, Lean Manufacturing, which addresses all areas of an organisation, emphasizes customer satisfaction, and uses methods and tools for continuous improvement.

This course examines in detail:
What makes an organisation successful?
Why the emotionally intelligent organisation can adapt and innovate in any economic conditions?

Objectives/Learning Outcomes/Capability Development

This course contributes to the following Program Learning Outcomes:

Needs, Context and Systems

• Exposit legal, social, economic, ethical and environmental interests, values, requirements and expectations of key stakeholders

Professional Practice

• Demonstrate effective team membership and team leadership
• Communicate in a variety of different ways to collaborate with other people, including accurate listening, reading and comprehension, based on dialogue when appropriate, taking into account the knowledge, expectations, requirements, interests, terminology and language of the intended audience
• Display a personal sense of responsibility for your work
• Demonstrate orderly management of self, and professional conduct. 

On completion of this course you should be able to:

1. Identify key influences of an organisational structure and utilise this to improve quality,
2. Apply human resource management concepts to HR planning, job analysis and design, recruitment, skills training, and business strategic plan,
3. Select, promote and improve strategic quality management systems to support continuous improvement practice.

Overview of Learning Activities

Lectures, tutorials, case-study, groups projects, provides instruction and opportunity for case study investigation on general principals and application of Organisational Theory, HRM. Quality Management and continuous improvement strategies in technology and engineering – based organisations.

Overview of Learning Resources

• Online materials (modules), references, books
• Pre recorded lecture videos
• Videos
• Face to face consultations as required by a student
• Review of the draft assignments to provide feedback to a student prior to the submission of the final assignments.

Overview of Assessment

This course has no hurdle requirements.

 

Assignment 1: Organisational Theory and Practice Assignment 
Weighting 30%
Related course learning outcomes: 1

Assignment 2: Human Resource Management Assignment 
Weighting 40%
Related course learning outcomes: 2

Assignment 3: Continuous Improvement Group Presentation
Weighting 30%
Related course learning outcomes: 3