Part A: Course Overview

Course Title: Managing Business Operations

Credit Points: 12.00

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
BUSM4525	City Campus	Postgraduate	660H Graduate School of Business and Law	Face-to-Face	PGRDFlex16, Sem 1 2016, Sem 2 2017, Spring2017, Sem 2 2018, Spring2018, Sem 2 2019, Spring2019, Sem 2 2020, Spring2020, Sem 2 2021, Sem 2 2022, Sem 2 2023, Sem 2 2024
BUSM4526	RMIT University Vietnam	Postgraduate	660H Graduate School of Business and Law	Face-to-Face	Viet3 2016, Viet1 2017, Viet3 2017, Viet2 2018, Viet3 2018, Viet2 2019, Viet1 2020, Viet1 2021
BUSM4527	Open Learning Australia	Non Award	660H Graduate School of Business and Law	Distance / Correspondence	OUAS2PG17, OUAS3PG17, OUAS3PG18, OUAS2PG19, OUAS3PG19, OUAS2PG20, OUAS3PG20, OUAS2PG21, OUAS3PG21, OUAS2PG22, OUAS3PG22, OUAS2PG23
BUSM4682	RMIT Vietnam Hanoi Campus	Postgraduate	660H Graduate School of Business and Law	Face-to-Face	Viet3 2019

Flexible Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
BUSM4525	City Campus	Postgraduate	660H Graduate School of Business and Law	Face-to-Face	PGRDFlex21 (ADMN), PGRDFlex21 (All)
BUSM4525	City Campus	Postgraduate	660H Graduate School of Business and Law	Face-to-Face	PGRDFlex22 (XXXX)
BUSM4762	Mandarin Oriental Hotel HK	Postgraduate	660H Graduate School of Business and Law	Face-to-Face	PGRDFlex24 (ZZZZ)
BUSM4762	Mandarin Oriental Hotel HK	Postgraduate	660H Graduate School of Business and Law	Internet	PGRDFlex21 (MOHG)

Course Coordinator: Tim O'Shannassy

Course Coordinator Phone: +613 9925 0111

Course Coordinator Email: Tim.OShannassy@rmit.edu.au

Course Coordinator Location: Graduate School of Business & Law, 405 Russell St, Melbourne

Course Coordinator Availability: Appointment by email

Pre-requisite Courses and Assumed Knowledge and Capabilities

Required Prior Study
050937 - Design Thinking for Business (Executive) (BUSM4519/BUSM4520 or equivalent course code)

Course Description

Understanding business operations assists executive managers to manage local and international business operations as an executive in an internationally competitive setting. In this course you will draw upon your executive experience to explore design thinking when engaging with business operation problems and opportunities.

Through this course you will learn how to effectively listen, negotiate and create value for business stakeholders. You will learn of research principles and methods to develop ethical and sustainable solutions for problems and issues in contemporary business operations practice.

You will be introduced to key business operations concepts and major functions through a Work Integrated Learning (WIL) project or business simulation in which either as individuals or as a competitive ‘company’, you will undertake the functional roles of business operations managers. You will be required to present in Collaborative Learning Network (CLN) teams to an industry panel prior to and after completion of the work integrated learning project or business simulation, indicating your strategy, objectives, and recommendations.

This course includes a WIL experience in which your knowledge and skills will be applied and assessed in a real work integrated learning project or simulated workplace context and where feedback from industry and/or community is integral to your experience.

Objectives/Learning Outcomes/Capability Development

-

On the successful completion of this course, you will be able to:

1. Create a set of client focussed business operations options to create value for business stakeholders.
2. Use design thinking when exploring business operation problems and opportunities.
3. Effectively listen to, negotiate with and lead discussions with business stakeholders.
4. Apply research principles and methods to develop ethical and sustainable solutions for problems and issues in contemporary business operations practice.

Overview of Learning Activities

This course will provide you with the opportunity to engage in small group work discussions. The course includes a business operations simulation. You will also undertake a selection of Harvard business and other case studies, and hear guest speakers from a range of industries.

Overview of Learning Resources

Various learning resources are available online through myRMIT/Canvas. In addition to topic notes; assessment details and a study schedule you may also be provided with links to relevant online information; readings; audio and video clips and communication tools to facilitate collaboration with your peers and to share information.

Resources are also available online through RMIT Library databases and other facilities. If you require assistance with the RMIT library facilities contact the Business Liaison Librarian for your school. Contact details forBusiness Liaison Librarians are located online on the RMIT Library website.

Additional resources and/or sources to assist your learning will be identified by your course coordinator will be made available to you as required during the teaching period.

Overview of Assessment

The assessment tasks, their weighting and the course learning outcomes to which they are aligned are as follows:

Assessment Task 1: (10%)
CLOs: 1, 2 and 4

Assessment Task 2: (40%) 
CLOs: 1, 2, 3 and 4

Assessment Task 3: (50%) 
CLOs: 1, 2, 3 and 4

Feedback will be provided throughout the semester in class and/or in online forums through individual and group feedback on practical exercises and by individual consultation.