Part A: Course Overview

Program: C4423 Certificate IV in Mental Health

Course Title: Recognise and respond to crisis situations

Portfolio: Vocational Education

Nominal Hours: 45

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

Please note that this course has compulsory in-person attendance requirements for some teaching and assessment activities. 

 

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
HWSS6071C	City Campus	TAFE	535T Social Care and Health	Face-to-Face or Internet	Term2 2023, Term1 2024, Term2 2024

Course Contact: Fiona McLean

Course Contact Phone: 9925 4449

Course Contact Email: fiona.mclean2@rmit.edu.au

Course Description

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.

 

This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

National Competency Codes and Titles

National Element Code & Title:	CHCCCS019 Recognise and respond to crisis situations
Elements:	1. Identify imminent crisis situations 2. Address immediate safety concerns 3. Provide referral for crisis intervention support 4. Care for self

Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to effectively in the above elements.  

Overview of Assessment

This unit is part of an integrated program. You must demonstrate critical aspects for assessment and evidence required to demonstrate competency in this unit.  
 

Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by:  
• Oral or written questioning  
• Oral presentations  
• Assignments and projects  
• Direct observation of work practice  
 

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.  

Regular attendance is necessary. 

You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator. 

If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the Program Co-ordinator or the Equitable Learning Services team if you would like to find out more.   

Full assessment briefs will be provided and can be found on Canvas.