Part A: Course Overview

Program: C4428 Certificate IV in Allied Health Assistance

Course Title: Respond effectively to behaviours of concern

Portfolio: Vocational Education

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
HWSS6123C	City Campus	TAFE	535T Social Care and Health	Face-to-Face or Internet or Workplace	Term1 2024

Flexible Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
HWSS8173C	Bundoora Campus	TAFE	535T Social Care and Health	Face-to-Face or Internet	VE 2025 (BU25)

Course Contact: Richa Verma

Course Contact Phone: +61 3 9925 4445

Course Contact Email: richa.verma@rmit.edu.au

Course Description

This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

The unit applies to workers in any context exposed to difficult and challenging behaviour.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Nil

National Competency Codes and Titles

National Element Code & Title:	CHCCCS020 Respond effectively to behaviours of concern
Elements:	1. Identify behaviour and plan response 2. Apply response 3. Report and review incidents

Learning Outcomes

Overview of Assessment

Assessments may include any of the following:

• role plays
• case studies
• group work
• knowledge quizzes
• practical assessments