Part A: Course Overview

Program: C4433 Certificate IV in Laboratory Techniques

Course Title: Apply Communication Skills

Portfolio: Vocational Education

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

GEDU5519C

City Campus

TAFE

535T Social Care and Health

Face-to-Face or Internet

 Term1 2024,
Term2 2024,
Term1 2025

Course Contact: Rauha Quazi

Course Contact Phone: +61 3 9925 4277

Course Contact Email: rauha.quazi@rmit.edu.au



Course Description

This unit describes the skills and knowledge required to apply basic communication skills in the workplace, including identifying, gathering and conveying information along with completing assigned written information.

The unit applies to individuals working under direct supervision, who are developing basic skills and knowledge of workplace communication in preparation for working in a broad range of settings.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Nil



National Competency Codes and Titles

National Element Code & Title:

BSBCMM211 Apply Communication Skills

Elements:

1. Identify communication requirements

2. Communicate using verbal and non-verbal communication skills

3. Draft written communications

Learning Outcomes


Overview of Assessment

Assessment may include:

  • knowledge tests
  • practical skills test
  • practical logbooks
  • presentations
  • group work
  • research
  • lab reports
  • assignments