Part A: Course Overview

Program: C5441 Diploma of Logistics

Course Title: Manage suppliers

Portfolio: Vocational Education

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Jeremy Glover

Course Contact Phone: +61 3 99251485

Course Contact Email: jeremy.glover@rmit.edu.au



Course Description

This unit involves the skills and knowledge required to manage suppliers in various contexts within the transport and logistics industry.

It includes assessing and building productive relationships with suppliers, and evaluating the delivery of goods/services against agreements. It also includes negotiating arrangements, resolving disagreements with suppliers and reviewing supplier performance.

The unit generally applies to those who lead individuals or teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

TLIR5014 Manage suppliers

Elements:

1 Assess suppliers and build productive relationships

2 Evaluate delivery of goods and/or services against agreements

3 Negotiate arrangements with suppliers

4 Resolve disagreements with suppliers

5 Review performance of suppliers

Learning Outcomes

Performance evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

  • applying relevant legislation and workplace procedures
  • communicating and working effectively with others when managing suppliers
  • completing documentation related to work activities
  • implementing contingency plans
  • modifying activities depending on operational contingencies, risk situations and environments
  • monitoring and prioritising work activities in terms of planned schedule
  • operating electronic communications equipment to required protocol
  • reading and interpreting instructions, procedures, information and signs relevant to managing suppliers
  • reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with regulatory requirements and workplace procedures
  • sourcing, managing, evaluating and reviewing suppliers

Knowledge evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

  • code of practice for working collaboratively with others
  • common use arrangements
  • contract performance and dispute policies and procedures
  • financial accountability requirements
  • operation of recording, reporting and statistical analysis systems and resources
  • organisational policies, procedures, plans, guidelines and code of conduct relevant to procurement and supply contracts
  • organisational procedures for monitoring the performance of suppliers
  • probity requirements and ethical issues
  • procedures for operating electronic communications equipment
  • procedures for receipt and payment of goods and services
  • procurement approval procedures
  • relevant sections of national and state/territory regulatory requirements and codes of practice related to procurement
  • requirements for completing relevant documentation
  • steps involved in planning the work activities
  • suppliers in the marketplace.


Overview of Assessment

Assessment conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

  • a range of relevant exercises, case studies and/or other simulations
  • relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry
  • applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed.  Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.