Part A: Course Overview

Program: C5441 Diploma of Logistics

Course Title: Develop and maintain operational procedures for transport and logistics enterprises

Portfolio: Vocational Education

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Jeremy Glover

Course Contact Phone: +61 3 99251485

Course Contact Email: jeremy.glover@rmit.edu.au

Course Description

This unit involves the skills and knowledge required to develop and maintain operational procedures for transport and logistics enterprises in accordance with relevant regulations, standards and codes of practice, including the Australian Dangerous Goods (ADG) Code and workplace procedures.

It includes planning and developing operational procedures, and monitoring and evaluating the implementation of these operational procedure/s.

Work is under general guidance on progress and outcomes. It requires discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes.

The unit generally applies to those with responsibility for resource coordination and allocation, and who lead individuals and teams.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None

National Competency Codes and Titles

National Element Code & Title:	TLIL5020 Develop and maintain operational procedures for transport and logistics enterprises
Elements:	1 Plan and develop operational procedures 2 Monitor the implementation of the operational procedure/s 3 Evaluate the implementation of operational procedures

Learning Outcomes

Performance evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

• applying precautions and required action to minimise, control or eliminate hazards that may exist during work activities
• applying relevant legislation and workplace procedures
• communicating effectively with others when developing and maintaining operational procedures for transport and logistics enterprises
• completing documentation related to developing and maintaining operational procedures for transport and logistics enterprises
• implementing contingency plans
• modifying activities to cater for variations in workplace contexts and environment
• monitoring work activities in terms of planned schedule
• operating electronic communication equipment to required protocol
• planning and organising activities
• prioritising work and coordinating self and others in relation to transport and logistics operations
• providing leadership and working collaboratively with others when developing and maintaining operational procedures for transport and logistics enterprises
• reading and interpreting transport and logistics schedules, inventories, regulatory requirements, customer instructions, workplace procedures and manuals relevant to developing and maintaining operational procedures for transport and logistics enterprises
• selecting and applying appropriate application of technology, information systems and procedures
• working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Knowledge evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

• application of current competencies within functional activity
• application of relevant Australian standards and associated certification requirements
• business policies, procedures and plans including procedures for outsourcing components of operations and engaging additional resources
• focus of operation of transport and logistics systems, resources, management and workplace operating systems
• licence and permit requirements relevant to transport and logistics operations
• problems that may occur when developing and maintaining operational procedures for transport and logistics enterprises and action that can be taken to resolve or report these problems
• regulations, codes of practice and legislative requirements including local and international regulations relevant to transport and logistics operations and the Australian Dangerous Goods (ADG) Code where applicable
• resource availability including the competencies of individuals in the team/group
• risks and hazards related to developing and maintaining operational procedures and ways of controlling the risks involved
• transport and equipment applications, capacities, configurations, safety hazards and control mechanisms
• workplace policies and procedures, including those covering issue resolution and grievance
• workplace procedures for developing and maintaining operational procedures for transport and logistics enterprises.

 

Overview of Assessment

Assessment conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

• a range of relevant exercises, case studies and/or other simulations
• relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry
• applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed.  Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.