Part A: Course Overview

Program: C6183 Advanced Diploma of Interpreting (Spoken Language)

Course Title: Manage interactions in complex settings

Portfolio: Vocational Education

Nominal Hours: 35

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
LANG5893C	City Campus	TAFE	535T Social Care and Health	Face-to-Face or Internet	Term1 2024, Term1 2025

Course Contact: Ya-Ping Kuo

Course Contact Phone: +(61 3) 9925 3771

Course Contact Email: ya-ping.kuo@rmit.edu.au

Course Description

This unit describes the performance outcomes, skills and knowledge required to manage interactions in complex interpreting settings. It includes knowledge of the nature and structure of complex interpersonal, institutional and meeting dynamics and the ability to apply effective solutions to challenges that arise during the interaction. It includes planning and confirming the interactional process, managing the communication flow, and reviewing and evaluating the interactional management process.

This unit applies to those working as interpreters in a range of complex settings for a variety of purposes, including those working as interpreters in consecutive and simultaneous (in the case of signed language to spoken and vice versa) modes, either alone or collaboratively as part of a team.

Complex settings are those that may involve specialised subjects requiring a high level of subject knowledge, or intense assignment-specific preparation. The elements of the setting, or the number of parties involved, may limit the interpreter from managing the interaction. In the complex dialogue setting, the interpreter may be required to switch modes in a challenging environment, where there is a range of participant interests and personal welfare and safety issues that need to be considered.

Interpreting in this setting typically requires high levels of accuracy and accountability and assignments involving formality, or participants with high status and accountability. The content of communication may not easily be predicted or planned for, and there are limited opportunities for error correction. The consequences of errors in communicative intent can have significant implications.

This unit is delivered in a cluster as follows:

Dialogue and Sight Translation Cluster (Spoken language)

PSPTIS131	Interpret in complex dialogue settings
PSPTIS134	Manage interactions in complex settings
PSPTIS135	Sight translate
PSPTIS136	Use complex subject area terminology in two languages

 

Pre-requisite Courses and Assumed Knowledge and Capabilities

None.

National Competency Codes and Titles

National Element Code & Title:	PSPTIS134 Manage interactions in complex settings
Elements:	1. Plan and agree on process. 2. Manage flow of communication. 3. Evaluate interaction management.

Learning Outcomes

Overview of Assessment

Assessment will be ongoing during the semester and you will be asked a variety of assessment tasks and activities to assess your level of competence against key performance criteria.

These assessment tasks/activities may include, but are not limited to:

- Practical demonstrations

- Observation checklists

- Simulated interpreting assignments

- Written assessments