Student Connect

Enrolment Online and myRMIT systems unavailable 22-23 November 2025 

Enrolment Online and myRMIT will be unavailable from 1:30pm AEDT on Saturday 22 November until 12:40am AEDT on Sunday 23 November due to scheduled system maintenance. This means students will not be able to complete activities that require access to these systems, including making payments via the RMIT system, during the outage period. Please refer to your invoice for alternative payment options, including BPAY and EFT. 

Find an answer to your question or submit an enquiry by selecting from the categories below.

Please note: Student Connect was previously known as RMIT Connect. 

Enrolment information

Results and graduation

Wellbeing, support and housing

Global learning programs

To understand the best way to contact us about your enquiry, please select from one of the categories above.

  • Online portal: Log an enquiry 24/7 and we'll get back to you
  • Webchat: 9am-6pm Monday-Friday, excluding public holidays
  • Phone line: 9am-5pm Monday-Thursday, 10am-5pm Friday, excluding public holidays
  • Face-to-face locations: 9am-5pm Monday-Thursday, 10am-5pm Friday, excluding public holidays
    • City campus – Building 10, Level 4
    • Brunswick campus – Building 514, Level 1
    • Bundoora campus – Building 202, Level 2

During particularly busy times, our phone line and webchat may close earlier than the listed time. This ensures we can answer existing queued enquiries before the service closes at the time listed. Alternatively, you can submit an enquiry via the online portal any time, and we will respond as soon as possible.

aboriginal flag float-start torres strait flag float-start

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.

More information