Update your personal details

Update your personal details

How to update your contact details and notify us of changes to your name, gender identity or citizenship and residency status.

Check and update your contact details

The information on your student record is used for all official communications. If your contact details change, let us know as soon as possible.

To check and update your contact details:

  • Log in to Enrolment Online.
  • Select My Student Record.
  • Check your contact details and edit if necessary.

Are you an RMIT Vietnam student? Go to the RMIT Vietnam student website for information on how to update your personal details.

Update your name, title, gender or date of birth

If your full name or date of birth on your student record doesn't exactly match your citizenship document, you'll be unable to verify your identity and citizenship online and enrol. 

About your legal name and your preferred name

RMIT recognises both your legal name and your preferred name. 

RMIT policy requires you to enrol under your full legal name and verify your citizenship and identity. Your legal name (sometimes called ‘primary’ name) must be used by RMIT for specific purposes such as reporting to Australian and state government bodies and in official statements, and it will display in some RMIT systems. 

You have the option to register a preferred name that is different to your legal name. Your preferred name will be used in some communications and it will display in some RMIT systems.  

Your legal name will be your preferred name by default, unless you choose to update your preferred name in Enrolment Online. 

Tips for updating your preferred name and title in Enrolment Online
  • Your preferred name must meet appropriate language standards (link to these coming soon). These include no swear words. RMIT reserves the right to delete any preferred name that does not meet these standards. 
  • Elements of your preferred name include Title, First Name, Middle Name and Last Name. Mandatory fields are First Name and Last Name. 
  • If your preferred name consists of only one word, you can record that one word in either the First Name field or Last Name field, but you must record a full stop in the blank field before you are able to Save. 
  • Available titles include Mr, Mrs, Ms, Miss and Mx (gender-neutral title which may be used by any person). 

Gender affirmation

At RMIT we recognise that some students may choose to use a name and/or title that affirms their gender. Although citizenship verification requires you to use the name stated on your legal documentation, we can support you to ensure that you're addressed by the correct pronouns, name and title while studying at RMIT. If you have any questions about this, please submit an online request to Student Connect for advice.  

For more information go to the Gender affirmation at RMIT webpage.
 

How to update your name, gender or date of birth

The process is different depending on whether you update your details before or after you enrol.
 

Before you enrol

Update your legal name or gender

If your legal name or gender is incorrect, you can update them via Enrolment Online before you enrol as part of verifying your identity.

Update your preferred name and preferred title

You can update your preferred name and preferred title via Enrolment Online before you enrol. See the Tips for updating your preferred name and title in Enrolment Online above.

Update your date of birth

If your date of birth is incorrect, please submit an online request to Student Connect. Note: if you've received an offer in a vocational education program for a government subsidised place, correcting your date of birth may have an impact on your eligibility for your offer. You may be asked to provide evidence of your correct name and date of birth.

After you enrol

Update your legal name

If you have legally changed your name, you can update your name by completing these steps:

Once your name change is processed, Student Connect will send you a free, updated student card within 10 business days (standard Australia Post mailing times apply).

Reason for legal name change Document/s you need to provide
Marriage/registered partnership
  • Marriage certificate issued by a Registrar of Birth, Deaths and Marriages in Australia (or overseas equivalent)
  • Registered Relationship certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent)
Separation/divorce
  • Marriage certificate issued by a Registrar of Birth, Deaths and Marriages in Australia (or overseas equivalent)
  • Registered Relationship certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent), and
  • Birth certificate issued by a Registrar of Births, Deaths and Marriages in Australia (or overseas equivalent)
Name change
  • Change of Name Certificate issued by the Registry of Births, Deaths and Marriages – if name changed after 1 November 1986, or
  • Deed poll – if name changed before 1 November 1986
  • An overseas equivalent of either of these two document types
Update your legal name title

To update your legal name title, submit an online request to Student Connect.

Documentation isn't needed to change your legal name title.

Available titles include Mr, Mrs, Ms, Miss and Mx (gender-neutral title which may be used by any person).

Update your preferred name and preferred title

You can update your preferred name and preferred title via Enrolment Online at any time after you enrol. See the Tips for updating your preferred name and title in Enrolment Online above.

Change the order of your name on your testamur (graduation certificate)

RMIT is unable to issue your testamur in a name that's different from the name that appears on your RMIT student record. However, RMIT will allow you to select the order that your names appear on your testamur when you apply online to graduate.

Where a graduate requires a replacement testamur, the University provides it showing the same name as the original to preserve the historical accuracy and integrity of the University’s records.

Update your gender identity

You may request an update to your student record to reflect your gender identity. You may choose to have your gender recorded as Male, Female, Other or Unspecified.

To update your gender identity, submit an online request to Student Connect.
 

Note: RMIT is subject to government reporting and legislative requirements and, in some circumstances, we may request evidence to verify your identity to ensure you continue to receive services and/or entitlements.

Check and update your citizenship or residency status

 

Check your current citizenship or residency status

  • Log in to Enrolment Online.
  • Select My student record.
  • Under Personal details, select View legal name and demographic data.
     

Update your citizenship or residency status

If your citizenship or residency status changes after you enrol, you must notify RMIT as soon as possible.

To update citizenship or residency status:

Evidence documentation

The documentation listed below is accepted as evidence of your new citizenship or residency status.

Australian citizenship:

  • Australian citizenship certificate (front and back page).
  • Australian passport.

New Zealand citizenship:

  • New Zealand citizenship certificate.
  • New Zealand passport.

Permanent or temporary residency status:

  • International passport and evidence of visa entitlement.
  • Immicard and evidence of visa entitlement.
  • Document for travel to Australia (with endorsed visa label).
     

Changes to fee place and loans

If your citizenship/residency status has changed after you have enrolled, you may be eligible to apply for a different fee place and/or access a government HELP loan or VET Student Loan. Check your eligibility for government loans by visiting StudyAssist and using the ‘What am I eligible for?’ calculator.

Vocational education students can also use the RMIT Fee Finder for program-specific fee information.

View and update your disability status

If you need to view or update your disability or long-term health condition status during your studies, you can do so by completing the following steps:

  • Log in to Enrolment Online
  • Select My student record
  • Under Personal details, select Update HE/TAFE Statistics
  • Select Disability
  • Update your details

Important! Changing your disability or long-term health condition status via Enrolment Online will NOT automatically trigger access to disability or equitable learning support. If you need additional support due to your disability, long-term illness or mental health condition, please contact RMIT’s Equitable Learning Services team.

View your Indigenous/Aboriginal or Torres Strait Islander status

You can view your Indigenous/Aboriginal or Torress Strait Islander details on Enrolment Online:

  • Log in to Enrolment Online
  • Select My student record
  • Under Personal details, select Update HE/TAFE Statistics
  • Select Personal
  • Under Aboriginal or Torres Strait Islander, your Indigenous details are shown

You cannot update your Indigenous/Aboriginal or Torress Strait Islander details via Enrolment Online. If you need to update these details during your studies, please contact Ngarara Willim.

How your name displays in RMIT systems

RMIT is continuing to invest in updating its systems to ensure your preferred name can be registered, displayed in systems and recognised by other students and staff. 
 

RMIT systems where your preferred name will automatically display  

After you update your preferred name in Enrolment Online, it may take from 24 hours to 2 weeks for your updates to display in the systems listed below:

  • Enrolment Online
  • Office 365 Profile
  • Email alias
  • Service and Support Portal
  • Special Consideration system
  • My Timetable
  • RMIT Connect Portal

Will my preferred name display in Canvas?

How it works in Canvas and associated platforms such as Collaborate Ultra, depends on which student group you fall into. The table below explains the two groups and the different ways to update your preferred name.

Group 1:
  • Students from RMIT Australia, OUA, and partner institutes outside Australia
  • Students from RMIT Online and RMIT UP whose RMIT ID starts with ‘s’.
 You must update your preferred name via Enrolment Online. Once you have updated your preferred name in Enrolment Online, it will begin to automatically feed into and display in Canvas. You cannot manually update your name in Canvas. If you have previously updated your name manually in Canvas, that preferred name will continue to display until you update your preferred name in Enrolment Online.
Group 2:
  • RMIT Vietnam students
  • RMIT Online and RMIT UP students whose RMIT ID starts with 'o'.
 You can manually update your name directly in Canvas.

RMIT systems where you can manually update your name 

For the systems below, you can manually update your name yourself directly in that system.

System How to manually update
Canvas Applies to Group 2 in 'Will my preferred name display in Canvas?' section above.

RMIT systems where your name can't be updated 

For the systems below, it is not currently possible to update your name. Your legal name will continue to display.

  • myRMIT 
  • Financial and academic records 
  • Assignment submission

In addition, some communications and official documents issued by RMIT will continue to use your legal name. These include:

Personal information and privacy

For information on how RMIT collects, uses, stores and protects your personal information, see the RMIT Privacy Statement.

Need help?

If you require assistance updating your personal details, contact Student Connect.

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.

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