The ‘attitude–behaviour gap’
Gen Z are Shein shoppers, haul lovers, micro-trend followers, and repeat outfit shamers. This stands starkly against their eco-conscious values.
While this seems hypocritical, it is what is referred to as the attitude–behaviour gap – the incongruence between what people say and what they actually do. This is a phenomenon noted across multiple generations.
The attitude–behaviour gap has been widely documented in social psychology and ethical consumerism studies. These underscore that consumer intentions are not reliable predictors of behaviour.
Even ethically minded consumers do not always walk their talk. But we can’t expect individual consumers to be entirely responsible for things like the carbon footprint of fast fashion, or the exploitation of workers in factories.
The clothing industry lacks transparency in business practice and Gen Z consumers often lack information about the products they are buying.
The responsibility to shop sustainably should not fall solely on consumers, but on governments, policymakers and corporations to be more ethical.
Unsurprisingly, 88% of Gen Z shoppers do not trust companies’ sustainability claims.
What does this mean for the sustainability movement?
Despite climate change being a major stressor for Gen Z, the attitude–behaviour gap continues to exist when it comes to hunting for a new outfit.
Being bombarded with persuasive tactics from brands and influencers, the ease of access to new items at the click of a button, and the allure of affordable pricing amid a cost-of-living crisis makes it very difficult for even the most committed Gen Z consumer to buy ethically.
The fashion industry is one of the biggest dangers to the environment in terms of its carbon and raw material footprint, and truckloads of clothing ending up in landfills.
While most young people know and respect Greta Thunberg’s environmental mission, she is not the one they are watching on TikTok or liking on Instagram.
It is time to re-engage with social media content creators in different ways that educate consumers, promote responsible behaviour and advocate for changed regulations and business practices. This might include tried-and-true tactics such as influencer endorsements and haul videos that are refocused on more sustainable options – like online second-hand retailers.
The emergence of “underconsumption core” on TikTok in recent months, as well as “deinfluencing”, where influencers call on their followers to buy less, is promising.
While sustainable clothing has a “bad rap” for being expensive, fast fashion brands are trying to adapt by offering options such as H&M Conscious. Any fashion offering must be convenient, accessible and trendy to capture Gen Z’s attention and wallet.
Authors: Marian Makkar & Amanda Spry
This piece was first published in The Conversation.