IELTS Request for refund or test date transfer form

IELTS Request for Refund or Test Date Transfer Form (AU056)

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RMIT UP (AU056)
To apply for a transfer or refund of your IELTS test booking with RMIT UP (AU056), please complete the below Request for Refund or Test Date Transfer From.

Please ensure to read the terms and conditions below:
Terms and Conditions

Key Points:
  • Transfers and Cancellations made more than 5 days before the test will not incur a fee.
  • Transfers and Cancellations made 5 days or less before the test date may incur an administrative fee of 25% of the full test fee.
  • Transfers are not permitted between test takers or test centres.
  • Full fee is payable for non-attendance.
  • Test takers who miss their test will only receive a 75% refund or test date transfer if they can demonstrate that their ability to sit the test has been affected by serious illness or a serious cause. Test takers must complete this form and provide appropriate documentation and/or evidence no later than 5 business days after the test date. Acceptable documentation may include a medical certificate from a qualified medical practitioner or a police report.
Our customer service team can be reached at 03 9657 5800 Monday-Friday from 9:00am-4:00pm or at rmit.up.language.testing@rmit.edu.au
Personal Details

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IELTS Test Booking
For IELTS tests booked at RMIT UP (AU056)
Test Taker Request

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Submit your request
What will happen next?

The RMIT UP customer service team will assess your request and get back in touch with you. We understand that this is important to you, so we will do out best to respond within 2 business days.

If you have any further questions, you can contact our customer service team at 03 9657 5800  or rmit.up.language.testing@rmit.edu.au

aboriginal flag
torres strait flag

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Luwaytini' by Mark Cleaver, Palawa.

aboriginal flag
torres strait flag

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.