Overview
THIS STUDENT CRED IS PAUSED/RETIRED
No one works in a vacuum. Being able to function well in a team - and in society - means being good at understanding and managing interpersonal communication.
By undertaking this credential, you'll learn all about the different kinds of emotional intelligence, and the different ways that people communicate. By studying your own approach to communication, you'll improve your self-awareness, empathy and social skills.
Skills and learning outcomes
- Measure your emotional intelligence
- Recognise and manage your emotional triggers
- Recognise why emotional intelligence is beneficial in the workplace
- Identify gaps in your emotional intelligence based on the five categories
- Develop a personal growth plan to develop your emotional intelligence
