Global Communication Skills - International Education Professionals

Global Communication Skills - International Education Professionals

PRE-UNIVERSITY STUDY

This course helps participants communicate more confidently and effectively in English in an international education workplace setting.

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Student type:
Learning mode:
Online
Entry score:

Not applicable

Duration:
12 hours over 4 weeks per unit. 60 hours total for 5 units.
Fees:

AU$395 per unit. Complete 4 units and unit 5 is free (total AU$1580).

Next intake:
Coming soon
Location:
Online
Learning mode:
Online
Entry score:

Not applicable

Duration:
12 hours over 4 weeks per unit. 60 hours total for 5 units.
Fees:

AU$395 per unit. Complete 4 units and unit 5 is free (total AU$1580).

Next intake:
Coming soon
Location:
Online

Overview

Global Communication Skills - International Education Professionals is the first of a series of online professional development courses from RMIT UP, helping international staff in the education sector enhance their intercultural skills.

Created specifically for international education professionals, this course has been designed to help participants communicate more confidently and effectively in English in an international education workplace.  

Why choose to upift your communications skills with RMIT UP?

Elevate your English

Real-time interactions with qualified, specialised English language teachers.

Bite-size learning

Each unit is 12-hours, delivered over 4 weeks, designed to fit into your schedule.

Access from anywhere

Fully accessible online course, allowing participation from various time zones.

Global Communication Skills - International Education Professionals offers participants:

  • Authentic content and tasks with practical outcomes
  • Skills which can be used on-the-job to enhance your performance at work
  • Opportunities for networking and peer-learning with fellow English professionals
  • The opportunity to communicate more naturally, understand nuance and ensure your voice is elevated in your workplace

About the course

The Global Communication Skills - International Education Professionals course is made up of five 12-hour units, each focusing on different skills. You can enrol in as many units as you like in any order, or undertake the complete 60-hour program.

Course-takers will receive a certificate of completion for each completed unit.

Unit 1: The Pitch

In unit one, The Pitch, you will:

  • participate in online meetings
  • present information and ideas effectively online or face-to-face
  • recount and summarise
  • information present and request information in writing

Unit 2: Clever Communications

In unit two, Clever Communications, you will develop your skills in:

  • structuring professional emails
  • using the right tone in an email
  • exchanging information over the phone
  • dealing successfully with difficult phone calls

Unit 3: Getting Together

In unit 3 Getting Together, you will develop your skills in:

 

  • use small talk to make connections
  • participate fully in discussions and meetings with clients and colleagues
  • clarify information they give and receive
  • participate in and chair meetings 

 

Unit 4: Navigating Differences

In unit four, Navigating Differences, you will:

  • recognising cross-cultural differences in business
  • dealing with conflict situations more confidently
  • influencing peers and clients
  • using strategies and techniques to negotiate successfully

Unit 5: Student Readiness

In unit five, Student Readiness, you will:

  • helping students prepare for selection interviews
  • analysing and writing selection tasks
  • understanding the challenges of new learning environments
  • preparing students for life and study in Melbourne

Details

Expand all sections

Global Communication Skills – International Education Professionals has been designed for upper intermediate to advanced English speakers who work in the international education sector, or consultants and staff who work with English speaking universities.

The course has been instrumental in refining my daily work approach and shaping my long-term professional goals. The instructor, with her extensive experience, offered profound insights into essential cross-cultural skills that are particularly beneficial for international higher educators.

- Satomi Suzuki, International Partnerships Coordinator, International Affairs Office, Tokyo Metropolitan University

Each unit contains 4 topics, and each topic contains 3 sessions. The sessions are 1 hour in duration, and the topics are designed to be taken in order.

The sessions in each topic include:

  • warmups
  • comprehension activities
  • focus areas relevant to the workplace
  • pronunciation 
  • demonstrating your learning 
  • opportunities for structured practice 
  • workshops 
  • evaluation 
  • take-home resources
I highly recommend this course to my colleagues, especially those in the early stages of their careers, as it provides valuable perspective, offers practical approaches with useful tips and extends professional networks.

- Satomi Suzuki, International Partnerships Coordinator, International Affairs Office, Tokyo Metropolitan University

The Global Communication Skills - International Education Professionals course is made up of five 12-hour units. The duration of the complete five course program is 60 hours.

Each individual unit costs AU$395.

If you complete 4 units, the 5th unit is free of charge (total course cost AU$1580), a savings of $395 for the complete course!

Meet our course designer

Tammy Tan is a curriculum design specialist who has been with RMIT UP for 8 years as a language educator, academic coordinator and curriculum design specialist.

Tammy Tan - 1

Tammy really enjoyed working of the development of the Global Communication Skills – International Education Professionals course. 

"The program has been designed to help those working in the industry to practice and gain confidence in their English and professional communication skills, to more effectively support students, clients and colleagues. We hope it provides a valuable professional development opportunity for our partners and the broader industry, as well as benefiting students on a pathway to RMIT."

- Tammy Tan, Global communication skills course designer

About RMIT UP

Founded in 1968, RMIT UP is best known for providing specialised pathways for international students seeking entry into RMIT University.

The key programs and services we offer in Melbourne are:

Why choose to study English with RMIT UP?

RMIT UP education professionals are passionate about what they do. Our learning and teaching principles follow a student-centred approach that empowers learners to achieve their learning goals. From new approaches in the curriculum, to the purposeful use of technology and the fostering of digital literacies, RMIT UP aims to continually improve the learning experience. 

Our English programs offered in Melbourne and in Vietnam are endorsed by the Australian education quality assurance organisation, NEAS. This includes regular inspection and quality audits.

RMIT University is in the top 150 of universities worldwide (140 globally) and is the #1 university in Australia for art and design, #1 for animation studies and #2 for Architecture and the built environment. 

*QS World University Rankings 2024

About RMIT University

RMIT University is in the top 150 of universities worldwide (140 globally)*

Ranked #1 in Australia for art, design and animation studies*

Ranked #2 in Australia for architecture and built environment studies.*

What are students saying about learning with RMIT UP?

"The teachers were so friendly, and they were really generous with how they taught us. It felt like a very personalised way to learn English.”

-Tastuya Shige

"The course had a real-world focus and there were lots of opportunities to practice and improve your English."

- Elio Liu

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.

More information
aboriginal flag
torres strait flag

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.

More information