The Graduate Certificate in User Experience Design will deep dive into the theories and practices of modern UX Design over four courses.
Learn how to champion the needs of your users by understanding the why, what, and how of a product or service’s use.
This certificate includes the choice of an option subject that can be selected to suit your professional or personal interests.
User Experience Practice and Principles
In this subject, you will be introduced to the role that user experience (UX) design plays in connecting organisations to customers and users. You will learn how to evaluate and manage key elements of a user experience design project including stakeholder relationships, ethics and inclusivity, and technology considerations.
You will develop an understanding of the value of user experience design to help shape project briefs, to persuade and win client work, and scope projects which achieve client objectives while representing best practice in user experience. You will also gain an understanding of the role that UX plays across public and private sectors and be able to prioritise and align user experience projects to the requirements and constraints of those sectors.
User Experience Research
In this subject, you will be introduced to the role research plays within the user experience domain. You will learn how to evaluate and implement research tools and activities to effectively articulate and interpret the ‘problem space’ and shape findings and insights for your client.
You will develop an understanding of how research is used in competitor analysis, user interviews, observations, surveys, testing, and analytics in order to deliver a suitable user experience. Project scoping protocols (including privacy, ethics, and data management) are reviewed to look at how to support your organisation to deliver evaluative and generative modes of research to enhance the user experience.
User Experience Design & Prototyping
In this subject, you will develop skills in using the tools, processes, and approaches to create meaningful digital interactions between a service and a user, i.e. the user experience. This is accomplished through inclusive design practices, digital and analogue tools, and the exploration of different modalities such as voice, touch, sight, sound, and gesture. By the end of this course, you will be able to design user experiences which are integrated with the technical ‘back end’ of a digital service, and leverage the constraints and affordances of code, information architecture, and hardware in UX design.
Option subject
For this subject, you will choose ONE of the following Future Skills two-subject combinations:
User Interface Design and Business Analyst Fundamentals
Two Future Skills subjects have been combined to provide you with the knowledge and skills to create buildable business solutions, whilst optimising usability and user experience in organisational contexts.
The UI Design subject is intended to provide you with the contemporary techniques and tools needed for a career within UI design. You will gain skills in UI design fundamentals, atomic design, component libraries, Figma, application design, screen design, accessibility, heuristics, and testing.
The Business Analyst Fundamentals subject will equip you with business analyst skills, whilst also learning the fundamentals of change and project management, business consulting, process improvement, optimisation, and customer service. You will apply agile skills to help solve complex organisational problems.
User Interface Design and Product Management Fundamentals
Two Future Skills subjects have been combined to provide you with the knowledge and skills to design a successful product.
The UI Design subject is intended to provide you with an understanding of the mindsets, techniques and tools needed for a career within UI design. You will gain skills in UI design fundamentals, atomic design, component libraries, Figma, application design, screen design, accessibility, heuristics, and testing.
Product Management Fundamentals will help you explore and understand the role of a product manager by taking a digital or physical product to market, measuring data, and improving its performance at every stage of the product lifecycle. You will gain the necessary skills to begin a career in product management. You will learn how to manage successful products in a modern business by creating value through scalable solutions and continuous delivery.
Digital Leadership and Digital Delivery with Agile
The digital leadership component will expose you to the leadership practices and mindsets required to build successful customer relationships and customer success teams. During this course, you will be introduced to a range of leadership frameworks and models, particularly within fast-changing digital environments. You will gain an appreciation of evolving workforce needs and associated impacts on leadership practice, and how different leadership approaches can help address these challenges.
The agile delivery component will enable you to understand the depth and breadth of agile frameworks, methods, tools and techniques. You will learn how to select, blend and apply these broadly across business domains, helping people understand the benefits of focused work, identifying problems early, adapting to change, delivering early and often and the value of face-to-face communications.
