IT Support

RMIT UP has a dedicated IT team for students to help you with tech-related enquiries you may have.

What IT Support can help you with

Our IT team are available to help you with most tech-related enquiries you may have. They can help with:

  • Using your electronic devices
  • What type of device will you need for study purposes
  • Wi-fi connections
  • Accessing student accounts
  • Printing and photocopying
  • Login problems
  • Password issues
Informit website on a tablet

What laptop, tablet or computer do you buy to study?

Participating in online activities is part of the course requirement at RMIT, so students will need to bring their own laptop. 

Students may be eligible for educational discounts offered by hardware and software vendors, such as AppleHPDell or Lenovo. Please visit the vendors website, or contact the vendor, to take advantage of these deals.

RMIT provides free software for your studies.

  • Microsoft Office 365 is available for free to all students. (Requires student login)
  • Adobe Creative Cloud is also available to Foundation Studies Arts students. (Requires student login)
  • You can also download a range of other software as an RMIT student.

When shopping around for a computer we recommend you use these requirements as a guideline:

Please note: iPads, ChromeBooks or other tablets are not allowed.

  Windows Apple
Operating system Windows 10 or Windows 11 Monterey (12) - Sonoma (14)
Screen 13-15.6" HD screen 13-15.6" HD screen
CPU Intel Core i3, i5 or i7 Processor i5/i7 (Intel) - M1, M2+
Memory 8GB or 16GB 8GB or 16GB
Storage 256 - 512GB SSD 256 - 512GB SSD

Frequently asked questions

RMIT UP does not have any computers for student study use. We are a ‘BYOD’ school; (Bring Your Own Device), which means that you bring and use your own laptop to use for study. Our dedicated IT and Student Services team can help with any questions you may have in setting up and connecting your device for study purposes.

Yes, you can use the printers at RMIT.

Yes, you can connect to wi-fi at RMIT University

Explore more

Information for new students

Everything you need to know for your first few weeks at RMIT including enrolment information, timetables and orientation.

Student services

Explore the services, activities and support available to you as a student.

Campus tour

Do you want to see where you could be studying? We have put together a virtual campus tour.

Get in touch with us

Need help or have more questions?
Get in touch and we will help you with your enquiry.

aboriginal flag
torres strait flag

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.

aboriginal flag
torres strait flag

Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business.