STAFF PROFILE
Dr Hongwei Jiang
Position:
Senior Lecturer
College / Portfolio:
STEM College
School / Department:
STEM|School of Engineering
Phone:
+61399254551
Email:
george.jiang@rmit.edu.au
Campus:
City Campus
Dr Hongwei Jiang is a Member of ITS (Intelligent Transport Systems) research group and a Member of Air Transport Research Society (ATRS).
Research interests
- Airline service quality
- Airport service quality
- Airline eBusiness System (including CRM system)
- LCCs (Low Cost Carries)
- Airport privatization, commercialisation and performance evaluation
Senior Lecturer in Aviation
B Econ, MBA RMIT, PhD RMIT
- Zahraee, S.,Shiwakoti, N.,Jiang, H.,Qi, Z.,He, Y.,Guo, T.,Li, A. (2023). A study on airlines’ responses and customer satisfaction during the COVID-19 pandemic In: International Journal of Transportation Science and Technology, 12, 1017 - 1037
- Shiwakoti, N.,Jiang, H.,Duong, A. (2022). Passengers’ perception of safety and its relationship with demographics, service quality, satisfaction and loyalty in airlines sector - A case study of Vietnam to Australia route In: Transport Policy, 124, 194 - 202
- Shiwakoti, N.,Wang, H.,Jiang, H.,Wang, L. (2020). A ‘role-rule’ model to examine passengers’ likely behaviour and their perceived ability to evacuate safely from airport in an emergency evacuation In: Safety Science, 124, 1 - 8
- Ismail, A.,Jiang, H. (2019). Comparing Service Quality for Long-Haul Low-Cost Carriers - Case for Asia and Australia Routes In: Journal of Quality Assurance in Hospitality & Tourism, 20, 647 - 680
- Li, C.,Fan, X.,Zeng, R.,Jiang, H., et al, . (2019). Corrosion resistance of in-situ growth of nano-sized Mg(OH) 2 on micro-arc oxidized magnesium alloy AZ31-Influence of EDTA In: Journal of Materials Science and Technology, 35, 1088 - 1098
- Shiwakoti, N.,Wang, H.,Jiang, H.,Wang, L. (2019). Examining passengers' perceptions and awareness of emergency wayfinding and procedure in airports In: Safety Science, 118, 805 - 813
- Ozan, S.,Lin, J.,Li, Y.,Zhang, Y.,Munir, K.,Jiang, H.,Wen, C. (2018). Deformation mechanism and mechanical properties of a thermomechanically processed ß Ti-28Nb-35.4Zr alloy In: Journal of the Mechanical Behavior of Biomedical Materials, 78, 224 - 234
- Ozan, S.,Li, Y.,Lin, J.,Zhang, Y.,Jiang, H.,Wen, C. (2018). Microstructural evolution and its influence on the mechanical properties of a thermomechanically processed ß Ti-32Zr-30Nb alloy In: Materials Science and Engineering A, 719, 112 - 123
- Li, L.,Liu, B.,Zeng, R.,Li, S.,Zhang, F.,Zou, Y.,Jiang, H.,Chen, X.,Guan, S.,Liu, Q. (2018). In vitro corrosion of magnesium alloy AZ31 - a synergetic influence of glucose and Tris In: Frontiers of Materials Science, 12, 184 - 197
- Chen, X.,Ren, H.,Bil, C.,Jiang, H. (2018). Aircraft complex system diagnosis based on design knowledge and real-Time monitoring information In: Journal of Aerospace Information Systems, 15, 414 - 426
Air Transportation System, Airline E-Business System, Airline CRM Customer Relationship Management) System, Low-cost Airlines, Airport Commercialisation, Airport Operation and Management.