Dr. Hongwei Jiang
Senior Lecturer
Details
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College: School of Engineering
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Department: School of Engineering
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Campus: City Campus Australia
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george.jiang@rmit.edu.au
Research fields
- 3506 Marketing
- 3508 Tourism
- 3509 Transportation, logistics and supply chains
- 3504 Commercial services
- 4016 Materials engineering
- 4017 Mechanical engineering
- 4010 Engineering practice and education
- 4803 International and comparative law
- 4001 Aerospace engineering
- 4003 Biomedical engineering
Teaching interests
Air Transportation System, Airline E-Business System, Airline CRM Customer Relationship Management) System, Low-cost Airlines, Airport Commercialisation, Airport Operation and Management.
Research interests
Airline service quality; Airport service quality; Airline eBusiness System (including CRM system); LCCs (Low Cost Carries); Airport privatization, commercialisation and performance evaluation
