Say Yen Teoh

Dr. Say Yen Teoh

Senior Lecturer

Details

Open to

  • Masters Research or PhD student supervision

About

Dr Say Yen Teoh is a dedicated and forward-thinking Information Systems researcher and Senior Lecturer at RMIT University. Her expertise spans digital transformation, blockchain, and health information systems, with a growing research focus on the intersection of Environmental, Social, and Governance (ESG) principles and Artificial Intelligence. She explores how digital technologies—particularly AI—can drive responsible, sustainable business practices and has recently developed an AI-powered ESG artifact that exemplifies this vision in action.

 

Dr Teoh earned her PhD from the National University of Singapore and has since built a research program grounded in real-world application. Her work delivers tangible outcomes, influencing policy, driving industry innovation, and enhancing community well-being. With active collaborations across Australia, China, Malaysia, Singapore, Thailand, and the USA, her research reflects strong international reach and interdisciplinary relevance, effectively bridging academia, industry, and society.


 Dr Teoh’s research has been featured in esteemed journals such as the Information Systems Journal, Communications of AIS, and Information Technology & People, reflecting her influence in scholarly and applied settings.

Awards:
Academic of the Year 2017 by SAP University Alliance Australia and New Zealand
PhD Research Scholarship from the National University of Singapore (NUS)
Golden Key International Honor Society- Outstanding Academic Results
Honors Degree Scholarship from Monash University

Research fields

  • 460907 Information systems for sustainable development and the public good
  • 350303 Business information systems
  • 460908 Information systems organisation and management
  • 420308 Health informatics and information systems

UN sustainable development goals

  • 11 Sustainable Cities and Communities
  • 9 Industry, Innovation and Infrastructure
  • 10 Reduced Inequalities
  • 13 Climate Action

Supervisor projects

  • Sustainable AI Transformation for Small and Medium-Sized Enterprises (SMEs) in the Fashion Ecosystem - An Ambidextrous Approach
  • 4 Aug 2023
  • Influence of Professional Library Privacy Ethics on the Management of Digitally Transformed Public Library Patron Data: An Exploratory Study Among Australian Public Library Staff
  • 30 Mar 2022
  • Production Employee Competency of Small and Medium-sized Enterprises (SMEs) in Developing Countries: A Case Study of the Thai Automotive Parts Manufacturing Industry
  • 1 Jan 2022
  • Understanding Blockchain Mediated Changes and Tensions for Improving Traceability and Authenticity: The Food Industry Perspective
  • 4 Mar 2020
  • Digital Transformation in Warehousing: A Case of Saudi Arabia
  • 7 Oct 2019
  • Preventive Care Study: A Resource Orchestration View
  • 13 Oct 2015

Teaching interests

Digital Innovation, Intelligent Enterprise Systems, Digital Strategy

Research interests

Digital Sustainability, AI, Digital Transformation, Blockchain, Health Information Systems, Case Study, Design Science Methodology.

Initiatives and links

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Acknowledgement of Country

RMIT University acknowledges the people of the Woi wurrung and Boon wurrung language groups of the eastern Kulin Nation on whose unceded lands we conduct the business of the University. RMIT University respectfully acknowledges their Ancestors and Elders, past and present. RMIT also acknowledges the Traditional Custodians and their Ancestors of the lands and waters across Australia where we conduct our business - Artwork 'Sentient' by Hollie Johnson, Gunaikurnai and Monero Ngarigo.